Call Tool
FIVE9 is a full service call center platform that can manage incoming calls, outgoing calls, and data storing needs.
Compare to: LiveVox, Phoneburner, CallHub, VAN Predictive Dialer, Hubdialer
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Tool type: Call Tool
Meant for: Paid voter contact programs
Problem it tries to solve:
How do I manage a scalable non-volunteer call center program that allows my staff to make the most efficient calls possible?
Use case:
A campaign runs a paid phones program and uses FIVE9 to manage the data and ensure call quality.
Biggest drawback:
Pricing is based on the number of users and it is designed to not have users change, making it difficult for volunteer-based programs to use.
Does it sync to NGP VAN?
No.
Pricing varies greatly depending on custom features.