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Call Tool

FIVE9 is a full service call center platform that can manage incoming calls, outgoing calls, and data storing needs.

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Tool type: Call Tool
Meant for: Paid voter contact programs

Problem it tries to solve:

How do I manage a scalable non-volunteer call center program that allows my staff to make the most efficient calls possible?

Use case:

A campaign runs a paid phones program and uses FIVE9 to manage the data and ensure call quality.

Biggest drawback:

Pricing is based on the number of users and it is designed to not have users change, making it difficult for volunteer-based programs to use. 

Does it sync to NGP VAN?

No.

Pricing

$$$$

 

Pricing varies greatly depending on custom features.